MICROSOFT AND CEGID BUSINESS SOLUTIONS
Microsoft Dynamics 365, AI and Cegid Retail Solutions Across Asia-Pacific
We implement and support ERP, CRM, cloud, AI and retail solutions across 11 Asia-Pacific locations. Our local teams know each market's language, regulations and business culture.
PARTNER CREDENTIALS
Microsoft Managed Partner
Microsoft Tier-1 Cloud Solution Provider
Microsoft ECIF Green Partner
Cegid Platinum Partner
Singapore · Malaysia · Thailand · Indonesia · Vietnam · Hong Kong · Taiwan · China · India · Japan · South Korea
Find the Right Solution for Your Business
Choose the applications and services that fit your operations.
ERP, CRM and commerce for finance, operations and customers.
Enterprise ERP for complex, multi-entity operations.
Cloud ERP for growing small and mid-sized organisations.
Unify sales, marketing, customer service and field service.
Bring stores and online shopping together in one experience.
Microsoft Cloud and AI
Cloud infrastructure, workplace tools and AI for your teams.
Power Platform
Build apps, automate work, analyse data and create agents.
Cegid Omnichannel Retail
Run stores, digital channels and inventory on one retail platform.
Jumpstart ERP: Business Central in 8 to 12 Weeks
Move from spreadsheets and manual processes to Microsoft Dynamics 365 Business Central. Jumpstart uses a pre-configured setup, reusable data templates and a fixed scope. Your team prepares data, learns the system and tests it before go-live. Choose the package built for what you need to run from day one: Finance, Trade or Assembly.
Jumpstart Finance ERP
Ideal for: Accounting firms, professional services and finance-led teams.
Included modules: General ledger, accounts payable, accounts receivable and fixed assets.
Included Microsoft Copilot agent: Payables Agent.
Included PRIME agent: Executive Insight Agent.
Complimentary: Microsoft 365 Copilot Business licence for one nominated user in Year 1.
Jumpstart Trade ERP
Ideal for: Trading companies, wholesale distributors and import or export businesses.
Included modules: Financial management, sales and purchase orders, inventory and order fulfilment.
Included Microsoft Copilot agents: Payables Agent and Sales Order Agent.
Included PRIME agent: Supplier Risk Agent.
Complimentary: Microsoft 365 Copilot Business licence for one nominated user in Year 1.
Jumpstart Assembly ERP
Ideal for: Electronic assembly and light manufacturing businesses.
Included modules: Financial management, inventory management, bills of materials and assembly orders.
Included Microsoft Copilot agents: Payables Agent and Sales Order Agent.
Included PRIME agent: Material Shortage Agent.
Complimentary: Microsoft 365 Copilot Business licence for one nominated user in Year 1.
One Delivery Method for Every Package
PRIME AI Agents Built into the Systems You Already Run
CustomerHub · BidHub · ProcurementHub · OrderHub · InventoryHub · DeliveryHub · FactoryHub · InsightHub · FinanceHub · PeopleHub
PRIME is our portfolio of specialised AI agents that automate tasks across finance, procurement, inventory, sales and production. Choose one agent or a hub of related agents, each configured to your business rules and data on the systems you already run, including Microsoft Dynamics 365 and SAP Business One.
Live on Dynamics 365, SAP, Oracle and More
Dynamics 365
SAP
Oracle
Cegid Retail
Salesforce
Legacy Systems & Custom Apps
Microsoft Copilot agents (Built by Microsoft): They handle standard workflows such as supplier invoices and sales orders.
PRIME agents (Built by 9 Dots Consulting): They are proprietary and add workflows beyond Microsoft's standard agents.
Services for Every Stage of Your Technology Journey
Plan, implement, improve and manage your business systems with one regional consulting team.
Structured delivery from day one, backed by Microsoft Managed Partner status.
Structured implementation
Cloud migration
Data transition and go-live support
Keep systems running well after go-live, with support that gets faster over time.
Application support
Performance optimisation
Continuous improvement
Independent, practical guidance, including bringing a stalled project back under control.
Independent assessments
Project recovery
Technology roadmaps
One partner for Microsoft licensing, subscriptions and cloud, backed by Tier-1 CSP status.
Microsoft licensing
Subscription management
Azure and cloud services
Extend your platform with the app, integration or automation it's missing.
Web and mobile applications
Microsoft Power Platform
Integration and automation
Technology Built Around How Your Industry Operates
Our teams understand the workflows, controls and regional regulations that shape your operations.
Connect production, procurement, inventory and finance on Dynamics 365. Customers include Hartalega and HOYA Electronics.
One view of finance and operations across many entities. OSM Thome runs 300+ legal entities on one global template.
Stores, online shopping and inventory on one platform with Dynamics 365 Commerce and Cegid Retail.
Finance, service and supply chain in one system. Customers include Canon Medical Systems Malaysia and KOWA Asia Pacific.
Strong governance, reporting and secure information management on Dynamics 365, with managed services after go-live.
Projects, people, billing and clients in one system. Jumpstart Finance ERP goes live in 8 weeks.
Customer Success Across Asia-Pacific
Organisations across the region work with us on implementations, regional rollouts and ongoing support.
Keppel
Singapore • Technology & IT Services
Business Central and Field Service implementation
Malaysian Employers Federation
Malaysia • Employers Association
Dynamics 365 Business Central implementation
KOWA Asia Pacific
Singapore • Trading & Pharmaceuticals
Business Central implementation
HOYA Electronics
Singapore • Semiconductor Manufacturing
Dynamics 365 Finance implementation
OSM Thome
Global • Shipping & Maritime
Dynamics 365 Finance and Supply Chain Management rollout
Hartalega
Malaysia • Glove & Medical Device Manufacturing
Dynamics 365 Finance and Supply Chain Management upgrade
One Regional Partner Across Multiple Countries
Eleven Asia-Pacific locations. One way of working.
Local Knowledge Languages and business practices
Regional Mobilisation People across markets
Consistent Delivery One regional approach
APAC Locations
Team Members
Projects Delivered
Years of Experience
Frequently Asked Questions
What does 9 Dots Consulting do?
9 Dots Consulting is a Microsoft Dynamics 365 and Cegid Retail partner. We implement and support ERP, CRM, cloud, AI and retail solutions across Asia-Pacific. Our services include implementation and migration, advisory and recovery, application management, Microsoft licensing and CSP services and custom business applications.
Which industries does 9 Dots Consulting serve?
We serve manufacturing and distribution, shipping and logistics, retail and consumer goods, healthcare and life sciences, financial services and professional services.
Where does 9 Dots Consulting operate?
We work across 11 Asia-Pacific locations: Singapore, Malaysia, Thailand, Indonesia, Vietnam, Hong Kong, Taiwan, China, India, Japan and South Korea. Our local teams know each market's language, regulations and business culture.
Get Started with 9 Dots Consulting
Tell us about your project, an existing system or the options you are assessing. Use the contact form below or email us. We respond within one business day.