Your Microsoft Dynamics 365 and AI Partner Across Asia-Pacific
We implement and support Microsoft Dynamics 365, Microsoft 365, Power Platform and Azure. We build AI agents into the systems you already run. We also deliver Cegid Retail and LS Retail.
One partner stays with you from your first discovery session to go-live and beyond. We buy Microsoft 365 licences direct to keep your costs down.
PARTNER CREDENTIALS
Microsoft Managed Partner
Microsoft Tier-1 Cloud Solution Provider
Microsoft ECIF Green Partner
Cegid Platinum Partner
LS Retail Partner
Singapore · Malaysia · Thailand · Indonesia · Vietnam · Hong Kong · Taiwan · China · India · Japan · South Korea
Our Solutions
We implement the full Microsoft stack. Dynamics 365 is our core. We add Microsoft Cloud, Power Platform and retail products around it.
ERP, CRM and commerce in one connected platform.
Enterprise ERP for complex, multi-entity operations
Cloud ERP for growing businesses
Sales, marketing and service in one view
Stores and online shopping in one experience
Microsoft Cloud and AI
Buy Microsoft 365 direct from us. Add Azure and Microsoft Copilot.
Power Platform
Build apps and automate work with low-code tools.
Cegid Omnichannel Retail
One retail platform for stores and online channels.
Jumpstart ERP: AI-enabled Business Central in 8 to 12 Weeks
Jumpstart ERP is a pre-configured Microsoft Dynamics 365 Business Central package from 9 Dots Consulting. You go live in 8 to 12 weeks, depending on the package. Reusable data templates and a fixed scope keep the timeline predictable. Every package includes a complimentary Microsoft 365 Copilot Business licence for one nominated user in Year 1.
Jumpstart Finance
For accounting firms and finance-led teams.
General ledger, payables, receivables and fixed assets.
AI agents Copilot Payables Agent and PRIME Executive Insight Agent.
Jumpstart Trade
For traders and distributors.
Finance plus sales, purchasing, inventory and fulfilment.
AI agents Copilot Payables Agent, Copilot Sales Order Agent and PRIME Supplier Risk Agent.
Jumpstart Assembly
For electronics and light manufacturing.
Trade plus bills of materials and assembly orders.
AI agents Copilot Payables Agent, Copilot Sales Order Agent and PRIME Material Shortage Agent.
PRIME AI Agents Built Into the Systems You Run
Our own library of AI agents grouped into 10 hubs. Each agent automates one defined process across finance, procurement, inventory, sales and production inside your existing ERP. Start with one agent or a full hub. We configure every agent to your business rules and data.
CustomerHub · BidHub · ProcurementHub · OrderHub · InventoryHub · DeliveryHub · FactoryHub · InsightHub · FinanceHub · PeopleHub
connects to
Dynamics 365
SAP
Oracle
Cegid
Salesforce
Appian
Workday
Legacy Systems
PRIME also connects to custom apps, ServiceNow, HubSpot, Zendesk, Snowflake, Amazon Web Services and Google Cloud.
Our Services: From Planning to Daily Support
One team handles implementation, application management, advisory and licensing.
We take you from plan to go-live.
Solution design
Cloud migration
Data transition
User training
We keep your systems stable after go-live.
Helpdesk support
Performance tuning
Ongoing improvement
We give independent advice. We also rescue stalled projects.
Independent assessments
Health checks
Technology roadmaps
Buy Microsoft 365 and other Microsoft licences direct from a Tier-1 Cloud Solution Provider. We offer extensive discounts on all plans and billing terms.
Microsoft 365 plans and add-ons
Dynamics 365, Azure and cloud services
Subscription management
We build the apps, integrations and automations your systems lack.
Web and mobile apps
Power Platform
Integration and automation
Industries We Serve
We serve six core industries.
Run many entities from one template. Compare finance and operations across them.
Also trusted by: Telecoms and technology · Energy and utilities · Construction and engineering · Education · Non-profits and the public sector
Customers Across Asia-Pacific
These organisations chose us to deliver and support their Microsoft systems.
Keppel Technology Solutions
Singapore • Technology and IT Services
Business Central and Field Service implementation
Malaysian Employers Federation
Malaysia • Employers Association
Dynamics 365 Business Central implementation
KOWA Asia Pacific
Singapore • Trading and Pharmaceuticals
Business Central implementation
HOYA Electronics
Singapore • Electronics Manufacturing
Dynamics 365 Finance and Operations implementation
Temasek Trust
Singapore • Non-Profit and Philanthropy
Dynamics 365 Finance implementation
OSM Thome
Global • Shipping and Maritime
Dynamics 365 Finance and Supply Chain Management rollout
Canon Medical Malaysia
Malaysia • Medical Technology
Dynamics 365 Finance and Operations implementation
Hartalega
Malaysia • Glove and Medical Device Manufacturing
Dynamics 365 Finance and Supply Chain Management upgrade
Questions About Working With 9 Dots Consulting
What does 9 Dots Consulting do?
9 Dots Consulting is a Microsoft Dynamics 365 and AI partner in Asia-Pacific. We implement and support ERP and CRM. We specialise in Finance and Supply Chain Management and in Business Central. We build AI agents and supply Microsoft 365 licences. We also deliver Cegid Retail and LS Retail. We were founded in Singapore in 2010.
Can I buy Microsoft 365 from 9 Dots Consulting?
Yes. We are a Microsoft Tier-1 Cloud Solution Provider. We supply all Microsoft 365 plans and add-ons on every billing term across ASEAN, Hong Kong and Taiwan. We buy directly from Microsoft with no distributor in between, so we offer extensive discounts. One team handles your licences and support.
Is 9 Dots Consulting a Microsoft Managed Partner?
Yes. We are a Microsoft Managed Partner in APAC. Microsoft recognises our skills and results. This gives you better access to Microsoft's teams when a project needs them.
Can Microsoft help fund my project?
Possibly. Microsoft co-funds eligible projects through ECIF, the End Customer Investment Funds. We are an ECIF Green Partner. We can check whether you qualify.
Where does 9 Dots Consulting operate?
We work in 11 countries: Singapore, Malaysia, Thailand, Indonesia, Vietnam, Hong Kong, Taiwan, China, India, Japan and South Korea. Local teams know local languages and regulations. The About Us page lists our office addresses.
Which industries does 9 Dots Consulting serve?
Our core industries are manufacturing and distribution, shipping and logistics, retail and consumer goods, healthcare and life sciences, financial services and professional services. We also serve telecoms and technology, energy and utilities, construction and engineering, education, non-profits and the public sector.
What is Jumpstart ERP?
Jumpstart ERP is a pre-configured Microsoft Dynamics 365 Business Central package. You go live in 8 to 12 weeks. There are three packages: Jumpstart Finance in 8 weeks, Jumpstart Trade in 10 weeks and Jumpstart Assembly in 12 weeks. Every package includes a complimentary Microsoft 365 Copilot Business licence for one nominated user in Year 1.
What are PRIME AI Agents?
PRIME AI Agents are AI agents built by 9 Dots Consulting. They automate finance, procurement, inventory, sales and production. They connect to Dynamics 365, SAP, Oracle, Cegid Retail, Salesforce, Appian, Workday, ServiceNow, HubSpot, Zendesk, Snowflake, Amazon Web Services, Google Cloud and legacy systems. You can start with one agent or deploy a full hub of related agents.
Which retail platforms does 9 Dots Consulting deliver?
We deliver Cegid Retail and LS Retail. We also implement Microsoft Dynamics 365 Commerce for retailers that want a Microsoft platform.
APAC Countries
Team Members
Projects Delivered
Years of Experience
Since 2010, 9 Dots Consulting has delivered more than 300 projects with 250+ team members in 11 countries.
Start the Conversation
Tell us about your project or your current system. Use the form or email us. We reply within one business day.